basar8's Privacy Policy

Introduction and Applicability

basar8 ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy ("policy") will inform you how we collect your personal information, for what purposes we use it, with whom we share it, and how we keep it secure.

This policy applies to the basar8.cam website and all services operated under it. If you use our services, you will be considered to have read and understood this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services and contact our support team.

This policy may change from time to time. For any important changes, we will note the updated date on our website and, where necessary, notify registered users by email.

Information We Collect

We collect only the information necessary for the proper operation of our services. The types of information collected are described in detail below:

2.1 Registration and Identity Information

At the time of account creation, we collect:

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21 or older may register)
• Valid email address
• User-selected password (stored in encrypted form)
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

Information required for processing deposits and withdrawals:

• bKash, Nagad, Rocket or bank account number
• Transaction history (amount, date, method)
• Bank account details (for bank transfers)

Note: We never store full payment card or mobile PIN details. Financial transactions are secured via SSL encryption.

2.3 Technical Information

Information collected automatically when you use our platform:

• IP address and device identifier information
• Browser type and version
• Operating system
• Pages visited and usage patterns
• Connection date and time (Bangladesh Standard Time, BST UTC+6)
• Cookie and local storage data

2.4 Communication Information

When you contact us via our 24/7 live chat support or by email, we may retain the content of that conversation to improve the quality of our service.

Purpose of Information Use

We use the information we collect only for the following legitimate purposes:

3.1 Service Operation and Improvement

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and other financial transactions
• Personalising the gaming experience
• Ensuring platform functionality and security
• Providing relevant bonuses and promotional offers

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Completing age verification (confirming age 21 and above)
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations
• Detecting and investigating suspicious activity

3.3 Communication

• Sending important notifications related to transactions
• Informing users about changes to policies or terms
• Responding to support requests
• Sending promotional information with your consent

Information Sharing and Third Parties

basar8 does not sell, rent, or transfer your personal information to third parties for commercial purposes. We have a strict policy regarding information sharing:

4.1 Service Provider Partners

We share necessary information only with those third parties who assist in operating our services, such as payment processors (bKash, Nagad, Rocket), game providers, and technology service providers. All such partners are contractually bound to maintain the same level of privacy protection.

4.2 Legal Obligations

If a valid request is received from legal authorities or regulatory bodies, or if it is necessary to protect the rights of us or our users, we will be required to provide the necessary information.

4.3 Business Transfers

If a merger or acquisition process takes place in the future, user information may be part of that process. In such a case, we will notify users in advance.

Data Security Measures

We use modern technology and strict security protocols to protect your information:

5.1 Encryption

All data transmission on basar8 is secured through SSL (Secure Sockets Layer) encryption technology. User passwords and financial information are always stored in encrypted form and cannot be viewed directly by any employee or third party.

5.2 Access Control

Access to personal information is restricted to authorised staff only, who work under strict confidentiality agreements. All access is logged and regularly audited.

5.3 Infrastructure Security

Our servers are located in secure data centres and are protected by firewalls, intrusion detection systems, and regular security testing. Regular backups are taken to prevent data loss.

5.4 Limitations

No method of transmitting or storing information over the internet can be claimed to be one hundred percent secure. However, we are committed to ensuring the highest possible level of security. If any security incident occurs, we will promptly notify users.

Cookie Policy

basar8 uses cookies and similar tracking technologies. These help improve your browsing experience and enable our services to operate effectively.

6.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site usage patterns and improve services.

6.2 Cookie Control

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may limit some platform functionality and may prevent login.

Data Retention Period

We retain your information for as long as it is necessary or legally required:

• Active accounts: All necessary information is retained for as long as the account remains active.
• Financial transaction records: For as long as required under applicable legal obligations.
• After account closure: Some information is retained for a limited time for fraud prevention and legal purposes.
• Communication records: For a defined period for service quality review and training purposes.

Once the specified period has passed, we delete data or anonymise it by secure means.

User Rights

As a user of basar8, you have the following rights:

8.1 Right to Know

You may request at any time to know what information we hold about you. Subject to verification, we will inform you in detail within 30 business days.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. Some information can be changed directly from account settings; for the rest, please contact the support team.

8.3 Right to Deletion

Where there is no legal obligation to retain it, you may request deletion of your information. After a request to close an account, we will begin the process of deleting data in accordance with applicable law.

8.4 Right to Withdraw Consent

You may withdraw consent previously given for marketing or promotional communications at any time. This will have no effect on your use of our core services.

Protection of Minors

basar8 strictly provides services to persons aged 21 and above. We are especially careful about protecting the privacy of children and minors.

Age verification at the time of registration is mandatory. If we become aware that a minor is using our platform, we will immediately close that account and delete all information collected.

If a parent or guardian suspects that their minor child is using our platform, please contact us at [email protected].

Policy Changes and Contact

We may review and update this privacy policy from time to time. For any important changes:

• The date of change ("Last Updated") will be updated on the website
• Registered users will be notified by email where necessary
• A special notice will be displayed on the site for significant changes

Continued use of the platform after any changes will indicate that you have accepted the updated policy.

10.1 Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 direct support available in Bengali
• Email: [email protected]

We typically respond to emails within business days. For urgent matters, please use live chat.